Tile restoration and maintenance services NZ

Great question. Most of the services The ProGroup offers require no formal qualifications, but every franchisee undergoes full training in the services they provide. Ongoing experience and a fantastic support network within the group mean that each of our team members is a true specialist at what they do.

Some of our team also offer services outside of the core ProGroup range, and some of them do require certification or specialist qualifications. In that situation, they will have the relevant recognised qualifications. For example, we have LBP builders, plumbers, stonemasons, and gasfitters on the team.

These vary depending on the service.

Typically lower value work requires full payment on completion. Product heavy work may require a deposit at time of quote acceptance, while longer term projects may require an initial deposit and progress payments along the way.

The terms of your particular situation will be discussed at time of the quote so there will be no hidden surprises.

Our specialists are all independently owned franchisees who live in your local community. Most are sole operators, who will quote the job and do the work themselves, while others may have an employee or two to help with the workload. Either way, everyone is well trained in the services they offer.

You can expect prompt, courteous, knowledgeable trades people to help with your enquiries. And all live and work within your local area.